If I need more information on a product, is there a way I can talk with the manufacturer?
Yes, there are three ways to get access, tailored to the mode that suits you best at the time. Our preconstruction service portal accesses our dedicated and vendor-neutral wood structure experts.
Because the portal lets us know the context of your request (from the design phase to submittal packs or bids,) sometimes we can help get you what you need faster. All producer-members also have a promo page with contact info.
Lastly, for the custom wood enclosure fabricators stream, there is another helpful way to get the best direct match. Since custom fabricators are regional and often have more of a system than a product, their profile allows them to define “preconstruction specialties”. You can find the ones who have committed to being set up for advanced design-assist, detailing, and specialized submittals to your region’s AHJ. Or you can find out if they want to support your information request through your local lumberyard distribution.
In any case, we hope you will let us know how we can make this portal better, our goal is to connect your project with what it needs, and then to understand what your regional market needs so we can build more features for your area.
Do I need to create an account to download the Free high-quality wood families for Revit?
Yes, an account on our website is necessary to have access to that free content. We will never spam you or sell your info but we would love to hear from you if you have ideas about new or improved tools that we can offer!
Are supplemental materials on the website that aren’t available on the plug-in (which is designed mostly for families only?)
Yes, We are always learning and gathering other helpful wood-specific adders, like material textures, detailing examples, container files, and templates, so check back often!
Are the same families and content available elsewhere if my Revit workstation doesn’t allow me to have a plug-in?
Yes, we have created an area here on offsitewood.org to try and keep up with our continuous content improvement goals. The plug-in updates automatically with a refresh, though, so especially in terms of refining the families, it will frequently be faster.
Do I need Revit to use Offsite Wood?
Yes, the Offsite Wood App is a plugin for the Autodesk Revit® modeling software.
